Oral-B iO Series 4 Gum & Sensitive Care Electric Toothbrush, White

The Oral-B Gum and Sensitive Care Rechargeable Toothbrush with Bluetooth Connectivity protects gums and enamel by removing 100% more plaque*. Bluetooth communication allows the brush to connect with your smartphone to give you real-time feedback on your brushing habits. The pressure sensor lights up if you brush too hard to prevent harmful over-brushing. Best of all it's brought to you by Oral-B – the #1 brand used by dentists worldwide. *vs a manual toothbrush What is covered in my Oral-B warranty? Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will replace it free of charge*.  *The Service Center will send you a like-for-like technical replacement, or if this is not possible a device of a higher specification. The Service Center may not be able to supply a toothbrush of the same color. How can I get my Oral-B electric toothbrush serviced? If you're experiencing a problem with your Oral-B toothbrush, check out our Online Repair Service! There you'll find troubleshooting tips which may help resolve the issue. Simply go to service.braun.com, select your Region, Country and Language and then click on the "Online Check" button.  If you're unable to fix the problem and need to send your toothbrush for service, you can use the online service to print off a pre-paid mailing label and get a tracking number. The tracking number will enable you to track the progress of your request. Please note you must have a receipt that includes date of purchase to get a pre-paid mailing label and your brush must be within its warranty period. If you're unable to use the Online Repair Service, please see the instructions below. The warranty does not cover cosmetic damage such as scratches, or damage caused by:
Normal wear and tear
Accident, misuse, dirt or water
The product being tampered with
Improper use
Repairs carried out by agents not authorized by Oral-B/Braun
Failure to take proper care of the product, including recharging
The product being altered or used for commercial purposes
For In Warranty service, follow these simple steps:
Visit service.braun.comto find details of your closest Braun/Oral-B Authorized Service Center.
Send the product directly to the Service Center, including:
All system components (e.g., toothbrush handle, charger, power cord, SmartGuide). You do not need to include accessories like the brush heads or refill stand.
A copy of your dated proof of purchase (always keep a copy for yourself).
A letter including the following information: your name, return mailing address, contact phone number, e-mail address and a brief explanation of the problem you're experiencing with the product.